1. Digital Nature of Services
RaleesBake Studio offers 100% online educational coaching, baking masterclasses, pre-recorded video tutorials, downloadable recipe notes, and community mentorship.
No Physical Shipping: We do not sell or ship physical goods, baking tools, ingredients, or printed books. All services and course materials are delivered digitally through our online web application (https://lms.pbhcommunity.in).
2. Delivery Timeline & Mode
- Instant / Same-Day Activation: Upon successful completion of online payment via Razorpay or manual UPI submission, your enrollment is verified and activated by our team within 0 to 24 hours.
- Electronic Access: Once activated, you can log in to your student dashboard from any smartphone, tablet, or PC to immediately stream video lessons and download course PDF notes.
- Confirmation Notification: You will receive confirmation of your admission activation via WhatsApp or registered email address.
3. Delivery Fees
Since all delivery takes place online via our digital portal, there are zero shipping charges, packaging costs, or courier handling fees associated with any of our courses.
4. Service Delivery Assistance
If you have completed your payment but experience any delay in accessing your course beyond 24 hours, our support team is available to assist you immediately:
Email: raleesbakestudio@gmail.com
WhatsApp Desk: +91 8078758039
Working Hours: Monday – Saturday (9:00 AM – 6:00 PM IST)